We Run (“we”, “our”, “us”) operates an ecommerce store through Shopify. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit our store, place an order, or contact us, we may collect the following personal information:
a. Information You Provide Directly
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment-related information (processed securely by Shopify and payment providers)
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Any other information you voluntarily provide when contacting us or subscribing to marketing communications
b. Order Information
When you place an order, we collect information necessary to fulfill the order, including:
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Products purchased
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Order value and transaction details
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Shipping and delivery status
c. Automatically Collected Information
When you browse our store, we may automatically collect:
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IP address
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Browser and device information
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Cookies and similar tracking technologies
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Pages viewed and interactions with the website
This information helps us improve store performance and customer experience.
2. How We Use Your Personal Information
We use your personal information for the following purposes:
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To process and fulfill orders
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To communicate with you regarding order confirmations, shipping updates, and customer support
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To send transactional notifications via email or phone
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To provide marketing communications (only if you have opted in)
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To improve our website, services, and customer experience
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To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Marketing Communications
With your consent, we may use your name, email address, and phone number to send promotional offers, updates, or marketing messages related to We Run.
You can opt out of marketing communications at any time by:
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Clicking the “unsubscribe” link in our emails, or
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Contacting us directly using the details below
Transactional messages related to orders may still be sent even if you opt out of marketing communications.
4. Sharing Your Personal Information
We share personal information only when necessary and only with trusted service providers, including:
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Shopify, which powers our online store
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Payment gateways and logistics partners required to process payments and deliver orders
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Service providers who assist with email, SMS, analytics, and store operations
These third parties are contractually obligated to protect your data and use it only for the services they provide.
For more information on how Shopify handles personal data, please refer to Shopify’s Privacy Policy.
5. Data Protection and Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
Payment information is handled securely by Shopify and its payment processors. We do not store full credit or debit card details on our servers.
6. Data Retention
We retain your personal information only for as long as necessary to:
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Fulfill orders
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Provide customer support
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Comply with legal, accounting, and regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your personal data
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Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Enable essential store functionality
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Analyze website traffic and performance
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Improve user experience
You can manage or disable cookies through your browser settings; however, some features of the store may not function properly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
10. Contact Information
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at werunmea@gmail.com or contact us at The Meydan Hotel, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E